This section explains how to log in to ibisPaint using your ibisAccount.
Tap ①[ Settings icon ] on the ibisPaint title screen to open the Settings window. Select ②[ ibisAccount ] under Account,then tap ③[ Sign in with ibisAccount ].
When the login screen appears, enter the④[ Email address and password ] set for your ibisAccount,then tap ⑤[ Login ].
If the login succeeds, the account name registered to your ibisAccount will be displayed in the Settings window.
This section explains how to log in to ibispaint.com using your ibisAccount in an external browser such as Safari or Google Chrome.
If you are logged in in the app, you will also be logged in automatically on ibispaint.com displayed inside the app. The steps below explain how to log in with your ibisAccount when using ibisPaint.com in an external browser.
Open ibispaint.com's"My Page" in an external browser, then select ①[ Sign in with ibisAccount ].
Enter the ②[ Email address and password ] set for your ibisAccount, then tap ③[ Login ].
If the login succeeds, ibispaint.com's "My Page" will open.
If you cannot log in to your ibisAccount successfully, please check the following items.
If you remember the email address you previously used to log in to your ibisAccount but do not know your password, please reset your password from"Forgot your password?" and try logging in again.
If your device's date and time settings are incorrect, login may fail. After closing the app or browser, follow the steps below to correct the date and time settings and check whether the issue improves. The procedure may differ depending on your device model or OS.
If you forgot the email address registered to your ibisAccount, you will not be able to log in to your account. We are also unable to look up your email address on your behalf.